Here's what you get with CustomServe 2020

Great service delivery can be optimized using actionable information in the hands of people who can make things happen. CustomServe simplifies the representation of information to provide feedback in formats optimized for different audiences within a firm.

Overview

CustomServe Transcripts

CustomServe Dashboards

CustomServe Analytics

CustomServe Reports

CustomServe Document Repository

CustomServe Data Integration

CustomServe Operations Centre

Find the right plan for your firm

	CustomServe Solo	CustomServe Team	CustomServe for Enterprise
	For smaller firms & services teams	For midsize firms, multiple service teams. Tracking service delivery	For midsized to larger firms, multiple service teams. Tracking service delivery
Project planning and design support	✓	✓	✓
Input content from F2F interviews	✓	✓	✓
Telephone interviewing	✓	✓	✓
Executive telephone interviewing service	✓	✓	✓
Web based surveys and email invitations	✓	✓	✓
Client Operations Centre	✓	✓	✓
CustomServe Transcripts	✓	✓	✓
CustomServe Document Repository	✓	✓	✓
Ad-hoc data entry		✓	✓
Multilingual capabilities		✓	✓
CustomServe Analytics		✓	✓
Prioritised Email Alerts		✓	✓
CustomServe Dashboards		✓	✓
CustomServe Slideshows		✓	✓
Distribute content to different Audiences			✓
CustomServe Report Templates			✓
Third party F2F interviewer data entry			✓

It’s everything your organization needs to manage client feedback

Take your business to the next level managing client feedback. Analyze content and gain amazing insights with analytics and reports. Collaborate freely and securely across desktop and mobile and work better, together.

Great Support

An amazing team, including project architects, data specialists, research professionals, executive interviewing staff

Cutting-edge technology

A collection of superb software

Seamless collaborations

Enable your teams to excel, with back office support from Acuigen professionals

Easy license management

Easy and flexible license deployment

Pre-sale support

Please call for an online demo and collaborative discussion

“The use of CustomServe has been helping us to simplify the management of client feedback from around the world, and articulate very important client opinion with clarity”

“CustomServe has played a big part in the success of our programme.

It is a powerful tool for analysing large volumes of data and has been instrumental in identifying key themes emerging from the feedback.

It has allowed us to easily share the detailed results of the feedback across the firm, with regular reporting provided at partner, service line and jurisdictional level”

“Acuigen’s methodology gave us a way of obtaining instant client feedback using quality services at a reasonable cost.

The interviews were highly experienced, with a very professional approach”

Contact Us

Grow your business with CustomServe 2020

One system for all your client feedback needs

Collect

Manage

Analyze

Deliver

Here's what you get with CustomServe 2020

Overview

CustomServe Transcripts

CustomServe Dashboards

CustomServe Analytics

CustomServe Reports

CustomServe Document Repository

CustomServe Data Integration

CustomServe Operations Centre

Find the right plan for your firm

CustomServe Solo

CustomServe Team

CustomServe for Enterprise

It’s everything your organization needs to manage client feedback

Great Support

Cutting-edge technology

Seamless collaborations

Easy license management

Pre-sale support

Helping you systematically gather client feedback so that you can make informed business decisions

What We Do

CustomServe

Useful Information

Acuigen