Empowering Excellence: Real time client insights with AI powered reporting

Collaborate. Analyse. Action.

Welcome to Acuigen

At Acuigen, we help professional firms grow profitable client relationships with data-driven insights. For nearly three decades, we have been trusted by our clients to deliver actionable feedback that drives commercial decision-making. Our AI rich technology platform, CustomServe, provides the power of real-time client feedback and intelligence, enabling business leaders to deliver exceptional service and build enduring relationships. Join us on a journey of client-centric innovation and let’s make an impact together.

Grow profitable client relationships with data-driven insights

We provide top-tier client feedback services, systems, and technology. Our goal is to empower you to gain a deeper understanding of your clients and strengthen those relationships. Craft and fine-tune your business strategies, identify commercial opportunities and risks with precision, and spotlight areas where key client experiences can be elevated. Let’s transform insights into action together.

YEARS OF SERVICE TO CLIENTS

13+

YEARS LONGEST CONTINUOUS PROJECT

INTERNATIONAL STANDARDS

COMMITMENT TO
NET ZERO

News and Insights

Blog

Ensuring the success of your client feedback programme

Blog

Why human curation of AI is essential

News

Acuigen makes net zero pledge

Quality and Security: The cornerstones of our approach

Our globally recognised accreditations bear witness to our steadfast dedication to information security, excellence in service, and adherence to the highest standards in research management.

Information Security - Data protection is a paramount concern for businesses of all sizes. Safeguarding your data and personal information is not just a necessity, but a priority. We are proud to hold the international standard ISO 27001:2013 accreditation for Information Security.

Quality Management - Rest assured, we are dedicated to delivering the highest quality of service. Our international accreditation to ISO 9001:2015 (Quality Management) is a demonstration of our ability to provide precise, credible, and professionally managed services.

Research Management - Our ISO 20252:2019 (Research) certification is the foundation of the client feedback services we provide. Welcome to a world where quality systems and security are not just promises, but independently assessed every year.

Put clients at the centre of your decision-making

Client listening programmes that give competitive advantage

Whether you are just getting started or you have an established approach, the more information you can gather on a continuous basis, the more informed your decision making is likely to be.

The ultimate AI powered insight platform for your client listening

Take your business to the next level by managing client feedback through CustomServe. Empower business leaders with the information that they need to drive sales and margins.

Multilingual services to extend the reach of your programme

Extend your programme's reach, gain feedback from your important international clients and better understand their opinions.

Empowering Excellence: Real time client insights with AI powered reporting

Welcome to Acuigen

Grow profitable client relationships with data-driven insights

News and Insights

Quality and Security: The cornerstones of our approach

Put clients at the centre of your decision-making

Client listening programmes that give competitive advantage

The ultimate AI powered insight platform for your client listening

Multilingual services to extend the reach of your programme

Why Acuigen

Services

Resources

Pricing

About Us