Our discussion groups are insightful sessions that aim to foster discussion around in-trend topics. All sessions are currently virtual and focus on peer-to-peer discussion and networking. To book your seat, please complete the online form.
Overcoming barriers to client feedback
What are the common and potential barriers for your client feedback programme?
Wed 29th June 2022 15:00 (BST), 10:00 (ET)
Client feedback - expectations versus reality
How do you deliver a client feedback programme that strikes the right balance?
Wed 13th July 2022 15:00 (BST), 10:00 (ET)
How do you optimise your resources to collect client feedback?
What practical methods can you employ for the collection of client feedback?
Wed 27th July 2022 15:00 (BST), 10:00 (ET)
Using technology to manage your client feedback
Find out how you can use our client insight platform CustomServe to manage simple and complicated client feedback programmes.
Thu 23rd June 2022 15:00 (BST), 10:00 (ET)
Unlocking the potential from your client insights
Discover how you can unlock the potential from your client insights and discover emerging trends and themes to drive business success.
Thu 30th June 2022 15:00 (BST), 10:00 (ET)
Using client insights to evaluate client relationships
You’ve gathered your client insights, now what? In this online event, we discuss how to harness data to evaluate client relationship.
Thu 7th July 2022 15:00 (BST), 10:00 (ET)
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