BlogArticles

Acuigen is listed again as UK Export Champion

8 October 2021
Author: Anonym
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Acuigen is listed again as one of the UK's Department for International Trade Export Champions 2024 - 2025

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2 September 2021
Author: Anonym
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Acuigen - Winner at the SME Business Awards 2020/21

Acuigen is proud to be a Gold Winner at the Luton and Bedfordshire SME Business Awards 2021.

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3 December 2020
Author: Acuigen
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The team are delighted to win the - 'Market Research Firm of the Year' category at the Corporate Livewire Global Awards.

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16 November 2020
Author: Anonym
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How do you build the business case for client feedback?

When looking to initiate or scale up a client feedback programme, building the business case and gaining support for the programme is a crucial stage to undertake. This article aims to illustrate how and why you should build a business case for carrying out a client feedback programme.

7 Minute Read

4 November 2020
Author: Anonym
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Using client feedback to nurture prospects through the sales funnel

Nurturing your prospects in a sales funnel doesn’t need to be based only on marketplace assumptions. It can work in the same way as you engage with your clients. By utilising the insight from your client feedback, you can identify the themes, opinions and issues that your clients face.

7 Minute Read

3 November 2020
Author: Anonym
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Our client, a large, national law firm operates across the UK and is a member of an international law firm alliance facilitating legal services to clients internationally. This case study describes how we supported the firm to carry out multiple client listening conversations to allow a significant ramping up of client feedback within the firm.

5 Minute Read

23 October 2020
Author: Anonym
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Embedding client listening as part of the firm's culture

Our client, a top 10 global law firm by revenue, supports clients from offices in over 40 countries. This case study describes how Acuigen have supported the firm whilst introducing a leading client insight programme.

5 Minute Read

23 October 2020
Author: Anonym
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This case study describes how Acuigen supported our client to embed client insight and feedback into their culture, enabling the firm to align the needs of their clients to future business priorities.

5 Minute Read

21 October 2020
Author: Anonym
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How to get leadership buy-in for your client feedback programme

How can you get client feedback onto the agenda of your leadership team?

We invited Maggie Watkins, Senior Client Services Director at Womble Bond Dickinson, to lead a virtual discussion on how client insight can be used to inform and work with leaders. Here, we present her insightful thoughts on the matter.

5 Minute Read

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Blog

Acuigen is listed again as UK Export Champion

Acuigen - Winner at the SME Business Awards 2020/21

Acuigen distinguished as Market Research Firm of the Year in global award

How do you build the business case for client feedback?

Using client feedback to nurture prospects through the sales funnel

Scaling up a client feedback project

Embedding client listening as part of the firm's culture

Building a global legal brand

How to get leadership buy-in for your client feedback programme

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