Acuigen are proud to be a Market Research Society (MRS) Accredited Company Partner.
Company Partner accreditation is a mark of research excellence. It demonstrates our research capability and integrity as well as our commitment to deliver quality research and insight.
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Acuigen has been certified as Disability Confident. Find out what this means and how it helps support an inclusive and diverse workplace.
 2 Minute Read
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At the start of 2026, Acuigen has continued to build on its environmental and sustainability commitments, adding new achievements to the foundations we set in 2024.
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Professional interviewers are important people at Acuigen – they work on the front line, carrying out commercially focussed client interviews. In this article, I chatted with Liz Lawrence, who has been working at Acuigen for nearly 10 years. Liz initially joined the company as an interviewer but now works as an executive interviewer.
5 Minute Read
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Artificial intelligence can rapidly process client feedback, yet it still requires human input to be effective.
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This post looks at how firms can benefit from a centralised system to structure their client listening programme to help them understand their clients more effectively.
5 Minute Read
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In this blog post, we describe the link between repurchase loyalty, satisfaction, and value, noting that it is often easier for clients to state their satisfaction with something tangible.
5 Minute Read
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As your firm compiles its latest business plan, we look at how client listening and feedback can provide the insights to align BD and Marketing activities, support the current and future needs of your clients, and align with your firm’s business objectives for the next business year.
5 Minute Read
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In this blog article, we describe 10 tips to deliver a successful client feedback programme that can help to keep you one step ahead of your clients evolving needs and expectations.
5 Minute Read
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Take a new approach to key account management with partner led interviews. The way feedback is gathered is changing, giving more options to firms who want to keep the interview process in-house.
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