Our discussion groups are insightful sessions that aim to foster discussion around in-trend topics. All sessions are currently virtual and focus on peer-to-peer discussion and networking. To book your seat, please complete the online form.
Back to basics: Building your business case
Get crucial buy-in from key stakeholders within your firm to make sure your client feedback programme becomes a reality
Thu 16th February 2023 12:00 - 14:00 (GMT)
Using Client Feedback to inform and work with leaders
Maximise your resources, focus on why you should undertake interviews and what outcomes you can observe.
Thu 16th March 2023 12:00 - 14:00 (GMT)
Utilising and optimising your resources to collect client feedback
Using client insight can be used to inform and work with senior management by linking to your objectives.
Thu 20th April 2023 12:00 - 14:00 (BST)
Wed 15th February 2023 15:30 (GMT), 10:30 (ET)
How do you prioritise the focus of your client feedback?
Empowering your marketing team with client insights to create intuitive client journeys
Tue 21st March 2023 15:30 (GMT), 10:30 (ET)
Using client feedback to nurture prospects through the sales funnel
How can you outpace the competition using the power of client feedback?
Wed 12th April 2023 15:30 (BST), 10:30 (ET)
Using technology to manage your client feedback
Find out how you can use our client insight platform CustomServe to manage simple and complicated client feedback programmes.
Thu 26th January 2023 16:00 (GMT), 11:00 (ET)
Unlocking the potential from your client insights
Discover how you can unlock the potential from your client insights and discover emerging trends and themes to drive business success.
Wed 22nd February 2023 16:00 (GMT), 11:00 (ET)
Using client insights to evaluate client relationships
You’ve gathered your client insights, now what? In this online event, we discuss how to harness data to evaluate client relationship.
Wed 29th March 2023 16:00 (BST), 11:00 (ET)
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