Our discussion groups are insightful sessions that aim to foster discussion around in-trend topics. All sessions are currently virtual and focus on peer-to-peer discussion and networking. To book your seat, please complete the online form.
Prioritising the focus of your client feedback in 2022
In this session, we will be discussing how linking objectives to business plans are used to shape business strategy.
Tue 11th January 2022 15:00 (GMT), 10:00 (ET)
Successfully engaging with client feedback
We will be discussing with our guest JLL, the successes and challenges of introducing a client feedback programme.
Weds 26th January 2022 15:00 (GMT), 10:00 (ET)
How to run a successful international client feedback programme
We will be discussing methods to upscale your client feedback programme, the benefits and potential barriers that you may need to address.
Weds 2nd February 2022 15:00 (GMT), 10:00 (ET)
Using CustomServe technology to increase your client insight ROI
Discover how to harness the power of a dynamic feedback platform to store, analyse and report on your client feedback, all in one place.
Tue 18th January 2022 15:00 (GMT), 10:00 (ET)
Using client feedback to inform your business development
Join us as we show you how around client listening supports the fundamentals of business development to create and win/close opportunities.
Tue 25th January 2022 15:00 (GMT), 10:00 (ET)
Making client feedback actionable
Join us as we show you how you can use our Client Insight Platform to delve into the data and provide the actionable insights.
Thu 3rd February 2022 15:00 (GMT), 10:00 (ET)
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