Our discussion groups are insightful sessions that aim to foster discussion around in-trend topics. All sessions are currently virtual and focus on peer-to-peer discussion and networking. To book your seat, please complete the online form.
Using technology to manage your client feedback
How Acuigen staff use CustomServe technology to manage simple and complicated client feedback programmes.
Weds 25th May 2022 15:00 (GMT), 10:00 (ET)
Using client insights to inform different audiences
We will discuss how the client feedback that you gather can be used to serve different audiences within your firm to meet your business objectives.
Tues 31st May 2022 15:00 (GMT), 10:00 (ET)
Turning client insights into actionable business strategies
In this discussion we will examine strategies that can evolve from your client feedback programmes and feed back into your business.
Weds 15th June 2022 15:00 (GMT), 10:00 (ET)
Utilising tagging to generate insights
Find out how you can utilise tagging from your verbatim comments in interview transcripts and turn them into high quality, actionable insights.
Thu 12th May 2022 15:00 (GMT), 10:00 (ET)
Making client feedback actionable
Discover how the data from your client feedback can be converted into actionable insights that teams across your business can use.
Thu 26th May 2022 15:00 (GMT), 10:00 (ET)
Using CustomServe technology to increase your client insight ROI
A dynamic client feedback platform to store, analyse and report on your findings could be the tool your team is currently missing.
Wed 1st June 2022 15:00 (GMT), 10:00 (ET)
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