The Executive Interviewer Role

This full-time (37.5 hours) onsite role involves conducting high-quality client experience interviews in English, either by telephone or Microsoft Teams, and producing clear, accurate interview transcripts to a professional standard.

Key Attrributes

Key attributes of the desired person are:

• Exceptional written and spoken business English, with the ability to produce accurate interview transcripts requiring minimal editing
• Ability to listen carefully, identify key themes and accurately document complex client feedback
• Comfortable engaging professionally with senior business leaders and experienced professionals
• Confident communicator, comfortable conducting interviews by telephone and Microsoft Teams
• Professional, empathetic and able to establish rapport quickly
• Commitment to professional standards, confidentiality and codes of conduct
• Ability to work effectively both independently and as part of a team
• Ability to build and maintain positive professional relationships
• Highly organised, dependable and able to manage multiple interviews and deadlines
• Ability to work effectively with colleagues to manage workloads and maintain quality standards
• Strong planning and time management skills
• Able to commute reliably to Cranfield Innovation Centre on a daily basis (<30 minutes travelling time)
• Experience in client interviewing, executive interviewing, client feedback programmes, market research, or a similar professional role (desirable)

Key Responsibilities

• Conduct structured, commercially focused client interviews in a professional and engaging manner
• Build rapport quickly with senior stakeholders and create an environment in which candid feedback is shared
• Adhere to company specified interviewing techniques and standards
• Probe effectively to explore underlying issues without leading responses
• Produce accurate, well-structured interview transcripts to a high grammatical standard, requiring minimal revision
• Manage interviews efficiently, delivering work within agreed timescales and quality expectations
• Represent Acuigen and its clients with professionalism, discretion and integrity at all times

Benefits

• The opportunity to join a highly regarded and technically innovative company
• Comprehensive induction and ongoing coaching in interviewing techniques and professional standards
• Competitive pay and holiday pay
• Free car parking and a great onsite café.

How to Apply

Please send a copy of your CV together with a short introduction about yourself to Recruit.Me.Now@acuigen.com.

You may provide your introduction in whichever format best suits you:

• A short video (approximately 3 minutes) - preferred
• An audio recording (approximately 3 minutes)

In your introduction, please tell us:

• Which role you are applying for
• About your key skills and relevant experience
• About an achievement that you are proud of, either professionally or personally
• Why you are interested in this opportunity

As many of our roles involve communicating professionally with clients, colleagues and stakeholders, your introduction forms part of our assessment process. We are interested in understanding your experience, communication style and suitability for the role, rather than your choice of format.

We are committed to providing an inclusive recruitment process. If you require any reasonable adjustments at any stage of the application or selection process, please let us know and we will be happy to discuss how we can support you.

If you would like to know more about the role, please feel free to contact us on 01234 759800.

We are also advertisiong the role on Indeed.com - you can apply here

No agencies, please.