The Junior IT Professional Role

This is an excellent opportunity for someone looking to build a career in IT and technology. You will gain hands-on experience across business systems, networks, websites, software, information security, compliance and AI testing, while developing your technical skills and supporting a wide range of technology projects. This role would suit a college leaver, graduate, career changer or someone with a strong personal interest in technology who is looking for a long-term career in IT.

Key Attributes

• Strong interest in technology and a desire to build a career in IT
• Good written and spoken business English
• Good problem-solving, logical and analytical skills
• Strong attention to detail and accuracy
• Eagerness to learn new technologies and technical skills
• Organised and able to manage multiple tasks effectively
• Professional, reliable and trustworthy
• Ability to work effectively both independently and as part of a team
• Good communication skills and willingness to support internal and external users
• Positive attitude and willingness to take ownership of tasks
• Commitment to maintaining confidentiality and information security standards
• Able to commute reliably to Cranfield Innovation Centre (<30 minutes commute time, own transport)
• Relevant qualifications, certifications, technical projects or previous IT experience would be advantageous but are not essential

Key Responsibilities

• Support the day-to-day operation of Acuigen's IT systems, networks and business applications
• Assist with configuring, maintaining and troubleshooting computers, servers and associated technology
• Provide first-line technical support to colleagues and clients
• Help administer user accounts, permissions and access controls
• Assist with software testing, validation and quality assurance activities
• Support the ongoing development and maintenance of the CustomServe platform
• Assist with website updates and content management
• Help maintain information security controls, processes and documentation
• Support IT asset management, software audits and compliance activities
• Assist with technology projects, process improvements and AI testing initiatives
• Work closely with colleagues to ensure high standards of service, quality and security
• Contribute positively to the continuous improvement of systems, processes and business operations

Benefits

• The opportunity to be part of a technically innovative and highly regarded company
• Exposure to a broad range of technologies and real-world business systems
• Structured training and mentoring from experienced IT professionals
• Opportunities to develop skills across infrastructure, software, security, websites and emerging technologies
• Competitive pay and holiday pay
• Free car parking and a great onsite café

How to Apply

Please send a copy of your CV together with a short introduction about yourself to Recruit.Me.Now@acuigen.com.

You may provide your introduction in whichever format best suits you:

• A short video (approximately 3 minutes) - preferred
• An audio recording (approximately 3 minutes)

In your introduction, please tell us:

• Which role you are applying for
• About your key skills and relevant experience
• About an achievement that you are proud of, either professionally or personally
• Why you are interested in this opportunity

As many of our roles involve communicating professionally with clients, colleagues and stakeholders, your introduction forms part of our assessment process. We are interested in understanding your experience, communication style and suitability for the role, rather than your choice of format.

We are committed to providing an inclusive recruitment process. If you require any reasonable adjustments at any stage of the application or selection process, please let us know and we will be happy to discuss how we can support you.

If you would like to know more about the role, please feel free to contact us on 01234 759800.

No agencies, please.