To mark CX Day 2026, we would be delighted if you could join Acuigen to discuss the evolving role of client experience (and client listening) as a driver of growth, loyalty, and competitive differentiation. We are thrilled to welcome Jennifer Watters, Head of Client Experience at Forvis Mazars, who will share a firsthand account of the firm's CX transformation, highlighting the strategy, leadership commitment, and practical actions that have helped create a client-centric organisation and deliver measurable business outcomes.

Who should attend

This webinar is particularly relevant for:

• Law firm CMOs, CBDOs and marketing leaders
• PSF data architects
• Business development and client experience leaders
• Practice and sector leaders involved in client relationship strategy
• Anyone responsible for embedding client insight at scale within a professional services firm

Details

Date: 12pm - 2pm, Tuesday 6th October 2026
Venue:  Browne Jacobson, 15th Floor, 6 Bevis Marks, London EC3A 7BA
Nearest station: Aldgate High St, London EC3N 1AH

Enquires

Nathan Newall (nathan.newall@acuigen.com, +44 1234 759800)