•   01234 759 800
  •   info@acuigen.com
  •   We are recruiting, click here.
Client Login
AcuigenSalesSite
  • Services
  • CustomServe
  • Pricing
  • Resources
    • Blog
    • Case Studies
    • Discussion Groups
  • About
  • Client Logon
Let's talk

Blog  

 

Blog

Guest Blog

Case Studies

News

Certifications

All

 

Benefits of a structured client feedback programme

  • 30 August 2019
  • Author: Anonym
  • Number of views: 138
  • 0 Comments
Benefits of a structured client feedback programme

Successful client feedback programmes enable professional services firms to make informed business decisions based upon comprehensive client opinion. 

 

5 Minute Read

 

Read more

Acuigen Winner of Bedfordshire SME Business Award

  • 30 August 2019
  • Author: Anonym
  • Number of views: 110
  • 0 Comments
Acuigen Winner of Bedfordshire SME Business Award

Acuigen are pleased to announce that we have, for the third year running, been recognised as one of the ‘Most Innovative Companies in Bedfordshire’ in the Bedfordshire SME Business awards.  

Read more

ISO 9001:2015 (Quality) Certification

  • 30 August 2019
  • Author: Anonym
  • Number of views: 121
  • 0 Comments
ISO 9001:2015 (Quality) Certification

We are proud that Acuigen’s Quality Management system is certified to the ISO 9001 Quality Management accreditation, which we have maintained since 2010. This is a key part of our drive to provide the highest quality of services to our clients.

Read more

ISO 20252:2019 (Market Research) Certification

  • 30 August 2019
  • Author: Anonym
  • Number of views: 115
  • 0 Comments
ISO 20252:2019 (Market Research) Certification

In an increasingly competitive business environment and expanding global opportunities, providers of market opinion and social research services; need, to demonstrate their ability to provide accurate and credible services in a professional manner, and in accordance with internationally recognised, codes of conduct.

Read more

The art of managing the service recovery conversation

  • 30 August 2019
  • Author: Anonym
  • Number of views: 69
  • 0 Comments
The art of managing the service recovery conversation

We all want our clients to be happy with the service they receive all of the time.  However, occasionally we will encounter dissatisfied, frustrated or angry clients.  In our experience, it is the way that you respond to a service failure that defines the ultimate outcome, not the issue itself.

 

4 Minute Read

 

Read more

Market Research Society Company Partner

  • 30 August 2019
  • Author: Anonym
  • Number of views: 100
  • 0 Comments
Market Research Society Company Partner

Acuigen are proud to be a Market Research Society (MRS) Accredited Company Partner. 

Company Partner accreditation is a mark of research excellence. It demonstrates our research capability and integrity as well as our commitment to deliver quality research and insight. 

Read more

Interviewing Basics: What you need to know

  • 26 August 2019
  • Author: Anonym
  • Number of views: 113
  • 0 Comments
Interviewing Basics: What you need to know

In our recent blog article “What's the best way to interview clients to get actionable client feedback?” we discussed the importance of having the capacity to integrate different interview methods (in-person and telephone interviews, or web surveys) into a successful client feedback programme.  

 

7 Minute Read

 

Read more

New Guest Blog

  • 21 August 2019
  • Author: Anonym
  • Number of views: 49
  • 0 Comments
New Guest Blog

Acuigen are very pleased to announce the start of a new Guest Blog which features articles from specialists in the field of client feedback.

 

Read more

New 2019 MRS Code of Conduct

  • 14 August 2019
  • Author: Anonym
  • Number of views: 54
  • 0 Comments
New 2019 MRS Code of Conduct

An updated mandatory Code of Conduct issued by the Market Research Society (MRS) will guide client feedback suppliers for years ahead.

Read more
RSS
123456

More information

Chris Lang

Client Services Director

chris.lang@acuigen.com

+44 (0) 1234 759882

Latest Thinking

Keep up to date with the latest thinking and advice about client feedback.

Sign up for our blogs.

Sign Up

Our Services

See if our services could help your firm with your client feedback

Find out more

Why Acuigen

Better Client Feedback Superb Platform International Certifications Client Stories

Services

Getting Started Scaling Up Corporate Solutions Thought Leadership

Resources

Blog Case Studies Events Discussion Groups  

Pricing

Service Plans

About Us

About Acuigen Vision and Values Leadership Team Quality and Security Careers Contact Us Client Portal  
MRS Company Partner Logo
© Acuigen Ltd, 2010 - 2025 | Terms of Use | Privacy and Cookies | Cookie Settings | Accessibility | Anti-Bribery | Anti-Slavery | AI Policy | Login