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9 April 2020
Author: Anonym
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In-person interviewing during social distancing

In this updated blog, we consider the issues associated with interviews during social distancing. In particular how to facilitate an in-person interview if the client and respondent are no longer able to be in the same room.

5 Minute Read

9 April 2020
Author: Anonym
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How do I handle sensitive information in a client feedback interview?

Client insight interviews are normally full of deep commercial insight but how do you keep this sensitive information secure? Our latest blog post reflects on this in the current COVID-19 environment.

5 Minute Read

20 March 2020
Author: Anonym
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Using client feedback in legal marketing

One of the upcoming changes within corporate law firms in the years ahead will be how to adapt to gathering, consuming and utilizing more insight gained from client feedback.

Find out in this blog post how you can stay ahead of the sector.

4 Minute Read

20 February 2020
Author: Acuigen
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Acuigen Finalist in Milton Keynes Business Achievement Awards

Acuigen were delighted to have reached the finals of the Milton Keynes Business Achievement Awards 2020.

30 August 2019
Author: Acuigen
Number of views: 142
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9 essential tips for implementing a successful client feedback programme

A firm wide feedback programme can take a significant time investment to achieve, but there are a number of ways you can increase the success of the programme. The following top tips discuss how to implement a successful client feedback programme.

5 Minute Read

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