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What's the best way to interview clients to get actionable client feedback?

  • 25 November 2021
  • Author: Anonym
  • Number of views: 215
  • 0 Comments
What's the best way to interview clients to get actionable client feedback?

We’re regularly asked “What’s the best way to interview clients”.  By exploring the merits of each method of feedback, and the value client feedback can provide to your firm, we aim to answer that question in this blog.

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A day in the life of a Professional Interviewer

  • 30 October 2019
  • Author: Anonym
  • Number of views: 0
  • 0 Comments
A day in the life of a Professional Interviewer

Professional interviewers are important people at Acuigen – they work on the front line, carrying out commercially focussed client interviews.  In this article, I chatted with Liz Lawrence, who has been working at Acuigen for nearly 10 years.  Liz initially joined the company as an interviewer but now works as an executive interviewer.

 

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Interviewing Basics: What you need to know

  • 26 August 2019
  • Author: Anonym
  • Number of views: 113
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Interviewing Basics: What you need to know

In our recent blog article “What's the best way to interview clients to get actionable client feedback?” we discussed the importance of having the capacity to integrate different interview methods (in-person and telephone interviews, or web surveys) into a successful client feedback programme.  

 

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Chris Lang

Client Services Director

chris.lang@acuigen.com

+44 (0) 1234 759882

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