One of the upcoming changes within corporate law firms in the years ahead will be how to adapt to gathering, consuming and utilizing more insight gained from client feedback.
Find out in this blog post how you can stay ahead of the sector.
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We were pleased to have hosted a visit of 13 Wootton Upper School students to Acuigen as part of their study to gain experience and understanding what it is like to work for a business firsthand.
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Take a new approach to key account management with partner led interviews.
The way feedback is gathered is changing, giving more options to firms who want to keep the interview process in-house.
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We’re regularly asked “What’s the best way to interview clients”. By exploring the merits of each method of feedback, and the value client feedback can provide to your firm, we aim to answer that question in this blog.
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Acuigen are proud to be chosen as East of England Export Champions by the Department for International Trade (DIT). We are supporting the campaign because of our work with international clients, and our flagship client feedback solution that is serving professional services firms across the world.
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A firm wide feedback programme can take a significant time investment to achieve, but there are a number of ways you can increase the success of the programme. The following top tips discuss how to implement a successful client feedback programme.
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