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Is your client listening ready to support your next business plan?

  • 11 January 2022
  • Author: Anonym
  • Number of views: 0
  • 0 Comments
Is your client listening ready to support your next business plan?

As your firm compiles its latest business plan, we look at how client listening and feedback can provide the insights to align BD and Marketing activities, support the current and future needs of your clients, and align with your firm’s business objectives for the next business year. 

 

5 Minute Read

 

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How do I handle sensitive information in a client feedback interview?

  • 9 April 2020
  • Author: Anonym
  • Number of views: 0
  • 0 Comments
How do I handle sensitive information in a client feedback interview?

Client insight interviews are normally full of deep commercial insight but how do you keep this sensitive information secure?  

 

5 Minute Read

 

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When is a web survey appropriate?

  • 9 April 2020
  • Author: Anonym
  • Number of views: 0
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When is a web survey appropriate?

In this blog we consider the web survey and when it is appropriate to use.

 

3 Minute Read

 

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Telephone interviewing – gaining valuable insight whilst maintaining a personal touch

  • 9 April 2020
  • Author: Anonym
  • Number of views: 0
  • 0 Comments
Telephone interviewing – gaining valuable insight whilst maintaining a personal touch

In this updated blog article, we consider the advantages of undertaking telephone interviews. Looking at the response rate, the ability to gain a deep insight into a client’s opinions and the personalisation that can be achieved through executive telephone interviews.  

 

5 Minute Read

 

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Chris Lang

Client Services Director

chris.lang@acuigen.com

+44 (0) 1234 759882

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