Blog

20 February 2023
Author: iain Surman
Number of views: 0
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A new way to track themes in our insight conversations?

This post looks at how firms can benefit from a centralised system to structure their client listening programme to help them understand their clients more effectively.

5 Minute Read

28 September 2022
Author: iain Surman
Number of views: 0
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Acuigen has been certified Disability Confident

Acuigen has been certified as Disability Confident. Find out what this means and how it helps support an inclusive and diverse workplace.

2 Minute Read

25 November 2021
Author: Anonym
Number of views: 24
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Take a new approach to key account management with partner led interviews. The way feedback is gathered is changing, giving more options to firms who want to keep the interview process in-house.

3 Minute Read

8 October 2021
Author: Acuigen
Number of views: 0
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Acuigen is listed again as UK Export Champion

Acuigen is listed again as one of the UK's Department for International Trade Export Champions 2021 - 2022.

2 Minute Read

15 September 2021
Author: Acuigen
Number of views: 0
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Acuigen expands its client feedback capabilities with two new Executive Interviewers

Sheila Brown and Teniola Opara have joined Acuigen’s Executive Interviewer team to help support our clients’ feedback programmes.

2 Minute Read

3 December 2020
Author: Acuigen
Number of views: 0
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The team are delighted to win the - 'Market Research Firm of the Year' category at the Corporate Livewire Global Awards.

2 Minute Read

3 November 2020
Author: Anonym
Number of views: 0
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Our client, a large, national law firm operates across the UK and is a member of an international law firm alliance facilitating legal services to clients internationally. This case study describes how we supported the firm to carry out multiple client listening conversations to allow a significant ramping up of client feedback within the firm.

5 Minute Read

23 October 2020
Author: Anonym
Number of views: 0
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This case study describes how Acuigen supported our client to embed client insight and feedback into its culture, enabling the firm to align the needs of their clients to future business priorities.

5 Minute Read

21 September 2020
Author: Anonym
Number of views: 0
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Client feedback lessons learned from the last recession

With a recession now a reality - how should firms prioritise the use of client feedback and the utilisation of resources? In this article, based upon conversations with clients of Acuigen and staff at Acuigen who served them during the 2008 recession, we discuss some of the learnings.

7 Minute Read

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