AcuigenSalesSite - ClientInsights - interviewing-best-practice

Acuigen provides independent client feedback programmes and insight technology for professional services firms, helping leaders strengthen relationships, manage risk and make confident decisions. With over 30 years’ experience and 3 internationally accredited quality systems, our work is supported by CustomServe, our client insight platform.. CustomServe sits at the heart of how we deliver client insight, supporting every programme we run.

Insight 14 April 2026 Interview methods: choosing the right approach for client feedback	Case Study 13 April 2026 Acuigen research to strengthens the dispute resolution in Construction and Engineering industry	Insight 09 April 2026 Handling sensitive information in a client feedback interview	Careers 27 March 2026 A day in the life of a Professional Interviewer
Insight 13 December 2021 10 practical tips for scaling a successful client feedback programme	Insight 25 November 2021 What's the best way to interview clients to get actionable client feedback?	Insight 09 April 2020 When is a web-survey appropriate?	Insight 09 April 2020 Executive telephone interviews
Insight 04 June 2019 Client Feedback: The missing piece in your relationship management puzzle	Insight 13 April 2018 Gaining 'Buy-In' for Client Feedback programmes.	Case Study 04 January 2016 Turning client feedback into strategic insight

Insights and Thought Leadership

Interview methods: choosing the right approach for client feedback

Acuigen research to strengthens the dispute resolution in Construction and Engineering industry

Handling sensitive information in a client feedback interview

A day in the life of a Professional Interviewer

10 practical tips for scaling a successful client feedback programme

What's the best way to interview clients to get actionable client feedback?

When is a web-survey appropriate?

Executive telephone interviews

Client Feedback: The missing piece in your relationship management puzzle

Gaining 'Buy-In' for Client Feedback programmes.

Turning client feedback into strategic insight

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