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What's the best way to interview clients to get actionable client feedback?

25 November 2021
Author: Anonym
Number of views: 215
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We’re regularly asked “What’s the best way to interview clients”. By exploring the merits of each method of feedback, and the value client feedback can provide to your firm, we aim to answer that question in this blog.

5 Minute Read

8 October 2021
Author: Anonym
Number of views: 0
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Acuigen is listed again as UK Export Champion

Acuigen is listed again as one of the UK's Department for International Trade Export Champions 2024 - 2025

2 Minute Read

2 September 2021
Author: Anonym
Number of views: 0
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Acuigen - Winner at the SME Business Awards 2020/21

Acuigen is proud to be a Gold Winner at the Luton and Bedfordshire SME Business Awards 2021.

2 Minute Read

3 December 2020
Author: Acuigen
Number of views: 0
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The team are delighted to win the - 'Market Research Firm of the Year' category at the Corporate Livewire Global Awards.

2 Minute Read

16 November 2020
Author: Anonym
Number of views: 0
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How do you build the business case for client feedback?

When looking to initiate or scale up a client feedback programme, building the business case and gaining support for the programme is a crucial stage to undertake. This article aims to illustrate how and why you should build a business case for carrying out a client feedback programme.

7 Minute Read

4 November 2020
Author: Anonym
Number of views: 0
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Using client feedback to nurture prospects through the sales funnel

Nurturing your prospects in a sales funnel doesn’t need to be based only on marketplace assumptions. It can work in the same way as you engage with your clients. By utilising the insight from your client feedback, you can identify the themes, opinions and issues that your clients face.

7 Minute Read

21 October 2020
Author: Anonym
Number of views: 0
0 Comments

How to get leadership buy-in for your client feedback programme

How can you get client feedback onto the agenda of your leadership team?

We invited Maggie Watkins, Senior Client Services Director at Womble Bond Dickinson, to lead a virtual discussion on how client insight can be used to inform and work with leaders. Here, we present her insightful thoughts on the matter.

5 Minute Read

15 October 2020
Author: Anonym
Number of views: 0
0 Comments

Addressing personality traits of lawyers during client interviews

In his article, Jim Stapleton talks about how the typical traits of lawyers can inhibit them from engaging in effective client feedback – here we synthesize Jim’s key learning points.

5 Minute Read

9 October 2020
Author: Anonym
Number of views: 0
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Acuigen celebrates success at national enterprise awards 2020, scooping up a win in the 'best market research company' category.

1 Minute Read

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Blog

What's the best way to interview clients to get actionable client feedback?

Acuigen is listed again as UK Export Champion

Acuigen - Winner at the SME Business Awards 2020/21

Acuigen distinguished as Market Research Firm of the Year in global award

How do you build the business case for client feedback?

Using client feedback to nurture prospects through the sales funnel

How to get leadership buy-in for your client feedback programme

Addressing personality traits of lawyers during client interviews

Acuigen wins best market research company in national enterprise awards 2020

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