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What's the best way to interview clients to get actionable client feedback?

  • 25 November 2021
  • Author: Anonym
  • Number of views: 215
  • 0 Comments
What's the best way to interview clients to get actionable client feedback?

We’re regularly asked “What’s the best way to interview clients”.  By exploring the merits of each method of feedback, and the value client feedback can provide to your firm, we aim to answer that question in this blog.

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Acuigen is listed again as UK Export Champion

  • 8 October 2021
  • Author: Anonym
  • Number of views: 0
  • 0 Comments
Acuigen is listed again as UK Export Champion

Acuigen is listed again as one of the UK's Department for International Trade Export Champions 2024 - 2025

 

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Acuigen - Winner at the SME Business Awards 2020/21

  • 2 September 2021
  • Author: Anonym
  • Number of views: 0
  • 0 Comments
Acuigen - Winner at the SME Business Awards 2020/21

Acuigen is proud to be a Gold Winner at the Luton and Bedfordshire SME Business Awards 2021.

 

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Acuigen distinguished as Market Research Firm of the Year in global award

  • 3 December 2020
  • Author: Acuigen
  • Number of views: 0
  • 0 Comments
Acuigen distinguished as Market Research Firm of the Year in global award

The team are delighted to win the - 'Market Research Firm of the Year' category at the Corporate Livewire Global Awards.

 

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How do you build the business case for client feedback?

  • 16 November 2020
  • Author: Anonym
  • Number of views: 0
  • 0 Comments
How do you build the business case for client feedback?

When looking to initiate or scale up a client feedback programme, building the business case and gaining support for the programme is a crucial stage to undertake. This article aims to illustrate how and why you should build a business case for carrying out a client feedback programme.

 

 

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Using client feedback to nurture prospects through the sales funnel

  • 4 November 2020
  • Author: Anonym
  • Number of views: 0
  • 0 Comments
Using client feedback to nurture prospects through the sales funnel

Nurturing your prospects in a sales funnel doesn’t need to be based only on marketplace assumptions. It can work in the same way as you engage with your clients. By utilising the insight from your client feedback, you can identify the themes, opinions and issues that your clients face.

 

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How to get leadership buy-in for your client feedback programme

  • 21 October 2020
  • Author: Anonym
  • Number of views: 0
  • 0 Comments
How to get leadership buy-in for your client feedback programme

How can you get client feedback onto the agenda of your leadership team?

We invited Maggie Watkins, Senior Client Services Director at Womble Bond Dickinson, to lead a virtual discussion on how client insight can be used to inform and work with leaders. Here, we present her insightful thoughts on the matter. 

 

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Addressing personality traits of lawyers during client interviews

  • 15 October 2020
  • Author: Anonym
  • Number of views: 0
  • 0 Comments
Addressing personality traits of lawyers during client interviews

In his article, Jim Stapleton talks about how the typical traits of lawyers can inhibit them from engaging in effective client feedback – here we synthesize Jim’s key learning points.

 

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Acuigen wins best market research company in national enterprise awards 2020

  • 9 October 2020
  • Author: Anonym
  • Number of views: 0
  • 0 Comments
Acuigen wins best market research company in national enterprise awards 2020

Acuigen celebrates success at national enterprise awards 2020, scooping up a win in the 'best market research company' category.

 

 

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Chris Lang

Client Services Director

chris.lang@acuigen.com

+44 (0) 1234 759882

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