Our discussion groups are insightful sessions that aim to foster discussion around in-trend topics. To book your seat, please complete the online form.
Client Feedback - Expectation vs Reality
We address the question, what is more important… the management of clients’ expectations, or your clients’ satisfaction?
Thu 29th June 2023
12:00 - 14:00 (BST)
Overcoming Barriers to Client Feedback
In this session we identify and address the potential barriers when launching a pilot and upscaling a client listening programme.
Thu 22nd June 2023
15:30 (BST), 10:30 (ET)
Using Technology to Manage your Client Feedback
Find out how you can use our client insight platform CustomServe to manage simple and complicated client feedback.
Thu 15th June 2023
16:00 (BST), 11:00 (ET)