The expectations and reality of client feedback

Date & Time:

Wednesday 13^th July 2022, 15:00 (BST) 10:00 (ET)

What is more important... the management of clients’ expectations or clients’ satisfaction? In this session we discuss the inevitable conundrum this challenge presents.

This session aims to provide a platform to share experiences with your peers and other professional firms

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Client feedback - expectations versus reality

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