Date & Time:
- Thursday 15th December, 12:00 - 14:00 (GMT)
How Mills & Reeve used client listening to develop their client journey. How internal and external perceptions differ and how you can use this to develop your strategy. Sarah Newrick, Client Care Manager describes the changes they are delivering on the back of their client journey analysis which has led to process and behaviour changes
This event aims to provide a platform to share experiences with your peers and other professional firms.
The address for this event is: Mills & Reeve, 24 King William Street, London EC4R 9AT.
Please complete the booking form to save your seat.