Virtual interview checklist
In-depth interviews are typically undertaken using a qualitative style of interview technique during face to face meetings with the client. In the current coronavirus pandemic and the period afterwards, this may no longer be possible. If an in-depth interview is needed, it’s likely to be conducted over a video conference call using Skype, Google Hangout, Microsoft Teams, Zoom or other online meeting software.
With the increased uptake in firms using virtual interviews as part of their client feedback, we have created a handy checklist full of best practices to help you get the most out of these conversations remotely and with the new technology.