When client listening becomes client experience
As client experience (CX) continues to develop within professional firms, what part does client listening play in that, and how can you ensure that the insights gleaned directly influence and drive a CX culture
Who should attend
This webinar is particularly relevant for:
- Law firm CMOs, CBDOs and marketing leaders
- Business development and client experience leaders
- Practice and sector leaders involved in client relationship strategy
- Anyone responsible for embedding client insight at scale within a professional services firm
Details
Date: 12pm - 2pm, Wednesday 21 October 2026
Venue: London
Nearest To: St. Paul's Station
Enquires
Nathan Newall (nathan.newall@acuigen.com, +44 1234 759800)