Client Login
AcuigenSalesSite
  • Solutions
  • Platform
  • Services
  • Insights
  • About
  • Client Logon

Insights 

 

Insights

Case Studies

Certifications

News

Events

Acuigen Client Listening Discussion Group | 21 October 2026 | 12pm - 2pm | London

Reviewed on 18 April 2026

Acuigen Client Listening Discussion Group | 21 October 2026 | 12pm - 2pm | London

When client listening becomes client experience

As client experience (CX) continues to develop within professional firms, what part does client listening play in that, and how can you ensure that the insights gleaned directly influence and drive a CX culture

Who should attend

This webinar is particularly relevant for:

  • Law firm CMOs, CBDOs and marketing leaders
  • Business development and client experience leaders
  • Practice and sector leaders involved in client relationship strategy
  • Anyone responsible for embedding client insight at scale within a professional services firm

Details

Date: 12pm - 2pm, Wednesday 21 October 2026
Venue:  London
Nearest To: St. Paul's Station

Enquires

Nathan Newall (nathan.newall@acuigen.com, +44 1234 759800)

Comments (0)Number of views (0)

Author: Akasha Aquil

Categories: Events

Tags:

Print
Key Contact
Contact photo

Chris Lang

Client Services Director

chris.lang@acuigen.com

+44 (0) 1234 759882

View profile →
Key Contacts
Contact photo

Nathan Newall

Head of Business Development

Nathan.Newall@acuigen.com

+44 (0) 1234 759859

View profile →
Our Solutions

Discover how our solutions support effective client feedback

Find out more

Solutions

CustomServe overview Problems we solve Interviewing optionsOur methodologyProgramme governanceFAQs

Platform

CustomServe platform CustomServe in practice Structured insight Analytics and reporting Insight into action 

Services

Core client listening services Programme and governance services Enablement and support services Project and specialist supportCoaching and training  

Insights

Insights and thought leadershipCase StudiesNewsEvents  

Company

About Acuigen Vision and Values Leadership Team Quality and Security Our CertificationsCareersContact Us  
MRS Company Partner Logo
Acuigen provides independent client feedback programmes and insight technology for professional services firms, helping leaders strengthen relationships, manage risk and make confident decisions. With over 30 years’ experience and 3 internationally accredited quality systems, our work is supported by CustomServe, our client insight platform. CustomServe sits at the heart of how we deliver client insight, supporting every programme we run. 
© Acuigen Ltd, 2026 | Terms of Use | Privacy and Cookies | Cookie Settings | Accessibility | Anti-Bribery | Anti-Slavery | AI Policy | Login